💡 Suggested Action Items — YTD
1
SYSTEMQuickBooks hit the identical passkey/password MFA gate again this cycle and couldn't be cleared remotely. All financial figures (YTD and Last Complete Week) are carried forward unchanged from the 7/23/26 successful pull, now 5 days/cycles stale. Kalli will need to clear the block from her own device before the next cycle can re-pull.
2
B2Diagnose the margin slippage before it deepens further — the gap vs PY was widening as of the last pull. Payroll (35.2%, +3.6 pts vs PY) is running hot even as COGS (32.6%) holds roughly flat vs PY. NOI is down 31.1% YTD despite revenue growth of +6.9%. Worth a labor-scheduling review here specifically once fresh data is available.
3
B4Revenue decline stood at -33.8% YTD as of the last pull; payroll had crossed the 50% flag threshold. COGS% had improved to 35.1% (vs PY 39.7%, just under the 36% flag line), but payroll was running at 53.7% of revenue (vs PY 45.7%, +8.0 pts) as the smaller top line can't absorb fixed labor costs. Worth a staffing-model review sized to the current, smaller revenue base rather than waiting for a volume recovery.
4
B5Cost structure remains elevated as of the last pull. Payroll (51.1%, over the 50% flag threshold) and COGS (39.5%, over the 36% flag threshold) are both well above target. Worth continued monitoring once QuickBooks is reachable again.
5
SYSTEMSystem-wide COGS stood at 33.0% (3.0 pts over the 30% target) as of the last pull. B1 remains the closest to target at 31.4%. Worth tracing the persistent overage to specific vendors or categories system-wide once fresh figures come in.
System-Wide YTD Summary
Total Revenue
$6.90M
Same-store ↑ +6.9% vs PY
Blended COGS %
33.0%
+3.0 pts above target
Gross Profit
$4.62M
67.0% margin
Blended Payroll %
32.7%
Of total revenue
System NOI
$1.07M
15.6% margin
System Net Income
$586.8K
8.5% margin · incl. B4/B5 losses
All-Location Performance — YTD (Jan 1–Jul 23, 2026)
| Location | Revenue | vs PY | COGS % | GP % | Payroll % | NOI | Net Income |
|---|---|---|---|---|---|---|---|
| B1 Tchoupitoulas | $2,752,102 | +10.3% | 31.4% | 68.6% | 26.8% | $766,067 | $523,381 |
| B2 Algiers/Pelican | $1,297,222 | +6.9% | 32.6% | 67.4% | 35.2% | $193,433 | $139,883 |
| B3 Baton Rouge | $1,765,632 | +16.1% | 32.7% | 67.3% | 28.1% | $401,374 | $233,969 |
| B4 Bay St. Louis | $364,773 | -33.8% | 35.1% | 64.9% | 53.7% | -$55,374 | -$76,838 |
| B5 Huntsville | $716,963 | New | 39.5% | 60.5% | 51.1% | -$232,720 | -$233,582 |
| System Total | $6,896,692 | +6.9%* | 33.0% | 67.0% | 32.7% | $1,072,780 | $586,813 |
*System vs-PY growth reflects same-store (B1–B4) comparison: $6,179,729 vs $5,780,605 PY. B5 is excluded from growth% (no prior-year data, opened in 2026). Carried forward unchanged from the 7/23/26 QuickBooks pull — this cycle's refresh (7/28/26) hit the passkey/password MFA gate again and couldn't be cleared remotely (see banner above). Jan 1–Jul 23, 2026 vs. true PY Jan 1–Jul 23, 2025. B4's Payroll% (53.7%) and B5's Payroll% (51.1%) both trip this cycle's alert threshold (Payroll >50%); B5's COGS% (39.5%) also trips the COGS >36% threshold.
Revenue by Location — YTD
Current year vs. prior year (B5 has no PY)
COGS % by Location — YTD
Dashed line = 30% target
Net Operating Income ($) — YTD
By location
Net Income Margin (%) — YTD
By location
Location KPI Scorecards — YTD
B1 · Tchoupitoulas
Revenue
$2.75M
PY: $2.50M
vs LY
+10.3%
↑ $256.4K
COGS %
31.4%+1.3 pts
Gross Profit %68.6%
Payroll % of Rev26.8%
NOI$766.1K (27.8%)
Net Income$523.4K (19.0%)
B2 · Algiers/Pelican
Revenue
$1.30M
PY: $1.21M
vs LY
+6.9%
↑ $84.2K
COGS %
32.6%+2.1 pts
Gross Profit %67.4%
Payroll % of Rev35.2% (+3.6 pts)
NOI$193.4K (14.9%)
Net Income$139.9K (10.8%)
B3 · Baton Rouge
Revenue
$1.77M
PY: $1.52M
vs LY
+16.1%
↑ $244.8K
COGS %
32.7%+0.8 pts
Gross Profit %67.3%
Payroll % of Rev28.1%
NOI$401.4K (22.7%)
Net Income$234.0K (13.3%)
B4 · Bay St. Louis
Revenue
$364.8K
PY: $551.0K
vs LY
-33.8%
↓ $186.2K
COGS %
35.1%-4.6 pts
Gross Profit %64.9%
Payroll % of Rev53.7% (+8.0 pts)
NOI-$55.4K (-15.2%)
Net Income-$76.8K (-21.1%)
B5 · Huntsville New
Revenue
$717.0K
No PY — opened 2026
vs LY
N/A
Launch phase
COGS %
39.5%+9.5 pts vs target
Gross Profit %60.5%
Payroll % of Rev51.1%
NOI-$232.7K (-32.5%)
Net Income-$233.6K (-32.6%)
System-Wide Last Week Summary (Jul 13–19, 2026)
Total Revenue
$220.5K
Same-store ↑ +9.7% vs PY
Blended COGS %
29.4%
Just under the 30% target system-wide
Gross Profit
$155.8K
70.6% margin
Blended Payroll %
57.5%
Sharp spike — likely a catch-up posting, see banner
System NOI
$1.5K
0.7% margin
System Net Income
-$13.9K
-6.3% margin
All-Location Performance — Last Week (Jul 13–19, 2026 vs. true PY Jul 13–19, 2025)
| Location | Revenue | vs PY | COGS % | GP % | Payroll % | NOI | Net Income |
|---|---|---|---|---|---|---|---|
| B1 Tchoupitoulas | $83,377 | +13.2% | 28.5% | 71.5% | 46.1% | $15,894 | $9,536 |
| B2 Algiers/Pelican | $39,612 | +8.6% | 27.2% | 72.8% | 60.6% | $629 | -$2,614 |
| B3 Baton Rouge | $54,260 | +14.8% | 29.8% | 70.2% | 52.1% | $6,314 | $557 |
| B4 Bay St. Louis | $14,174 | -17.4% | 31.3% | 68.7% | 90.6% | -$4,287 | -$4,287 |
| B5 Huntsville | $29,072 | New | 33.1% | 66.9% | 79.8% | -$17,051 | -$17,051 |
| System Total | $220,496 | +9.7%* | 29.4% | 70.6% | 57.5% | $1,500 | -$13,858 |
Jul 13–19, 2026 vs. true PY Jul 13–19, 2025 (exact calendar dates one year prior). Carried forward unchanged from the 7/23/26 QuickBooks pull — this cycle's refresh (7/28/26) hit the passkey/password MFA gate again (see banner above). *System vs-PY reflects same-store (B1–B4) total: $191,424 vs $174,535 PY, up 9.7%. B5 is excluded from growth% (no prior-year data) and posted a soft week (NOI -$17,051, -58.6% margin) alongside a payroll spike consistent with the system-wide pattern that week.
Revenue by Location — Last Week
Jul 13–19, 2026, all 5 locations
COGS % by Location — Last Week
Dashed line = 30% target
Net Operating Income ($) — Last Week
By location
Net Income Margin (%) — Last Week
By location
Location KPI Scorecards — Last Week (Jul 13–19, 2026)
B1 · Tchoupitoulas
Week Revenue
$83.4K
PY $73.6K
COGS %
28.5%
PY 29.0%
Gross Profit %71.5%
Payroll % of Rev46.1% (PY 29.5%)
NOI$15.9K (19.1%)
Net Income$9.5K (11.4%)
B2 · Algiers/Pelican
Week Revenue
$39.6K
PY $36.5K
COGS %
27.2%
PY 29.6%
Gross Profit %72.8%
Payroll % of Rev60.6% (PY 35.3%)
NOI$0.6K (1.6%)
Net Income-$2.6K (-6.6%)
B3 · Baton Rouge
Week Revenue
$54.3K
PY $47.3K
COGS %
29.8%
PY 34.7%
Gross Profit %70.2%
Payroll % of Rev52.1% (PY 27.9%)
NOI$6.3K (11.6%)
Net Income$0.6K (1.0%)
B4 · Bay St. Louis
Week Revenue
$14.2K
PY $17.2K
COGS %
31.3%
PY 32.7%
Gross Profit %68.7%
Payroll % of Rev90.6% (PY 62.8%)
NOI-$4.3K (-30.2%)
Net Income-$4.3K (-30.2%)
B5 · Huntsville New
Week Revenue
$29.1K
No PY
COGS %
33.1%
No PY
Gross Profit %66.9%
Payroll % of Rev79.8%
NOI-$17.1K (-58.6%)
Net Income-$17.1K (-58.6%)
Live Hourly Labor — Toast POS (freshly refreshed this cycle; "This Month" filter, Jul 1–28, 2026)
| Location | Net Sales (Toast) | Hourly Labor Spend | Hourly Labor % of Net Sales |
|---|---|---|---|
| B1 Tchoupitoulas | $287,580.36 | $64,652.52 | 22.48% |
| B2 Algiers | $146,179.20 | $36,818.70 | 25.19% |
| B3 Baton Rouge | $197,232.64 | $45,138.44 | 22.89% |
| B4 Bay St. Louis | $66,835.48 | $18,983.90 | 28.40% |
| B5 Huntsville | $109,009.87 | $39,396.42 | 36.14% |
| System Total | $806,837.55 | $204,989.98 | 25.41% |
Source: Toast POS Labor Summary — refreshed again 7/28/2026 (this cycle), "This Month" filter = Jul 1–28, 2026 (live, includes partial day) for all five locations. "Net Sales (Toast)" is Toast's own POS figure and differs from the QuickBooks-based Revenue used elsewhere on this tab. "Hourly Labor Spend" covers hourly team members, shift leads, and certified trainers; salaried Store Managers and ASMs are not included in Toast labor reports — their compensation is captured separately in QuickBooks under Manager Wages. All five locations show more trading volume than the prior read as an additional full day posted.
Hourly Labor % of Net Sales — MTD (Jul 1–28, 2026)
Month to date · Dashed line = system average (25.41%)
💡 Suggested Action Items — MTD / Last Week
1
SYSTEMToast and Marqii both refreshed cleanly this cycle — QuickBooks alone remains blocked. QuickBooks reached the standard passkey/password verification gate again (passkey needs physical-device interaction; this automation doesn't enter passwords). Marqii's review data came through fresh with a small amount of new volume. Last Complete Week (Jul 13–19) remains carried forward unchanged from the Jul 23, 2026 successful pull (now 5 days/cycles stale).
2
SYSTEMToast hourly labor is a live Jul 1–28 read, refreshed again this cycle. B1–B4 sit at 22.48–28.40% and B5 at 36.14% — the system blend ticked up to 25.41% as an additional full trading day posted across all five locations.
3
B5Hourly labor is now the hottest at 36.14% of net sales, roughly 1.4x the system average, up from 35.74% on the prior read. Worth a direct scheduling review; B1–B3 are all sitting comfortably in the 22.48–25.41% range, while B4 ticked up slightly to 28.40% — still well under the 35% flag threshold.
4
SYSTEMLast Complete Week (Jul 13–19) shows system-wide same-store revenue up 9.7% vs. true PY, alongside a sharp payroll % spike at every location (46–91% of revenue) — likely a one-time catch-up posting from late-booked accrual entries rather than a new run-rate (see YTD/MTD banners). This read is unchanged from the 7/23/26 pull since QuickBooks is blocked again this cycle; worth confirming the payroll spike with the bookkeeper once fresh data is available.
5
SYSTEMMarqii is fresh through Jul 27, 2026 this cycle — direct browser access at app.marqii.com continues to be a reliable path even with no MCP connector installed. See the Reviews tab for the updated ratings, review counts, and true year-over-year comparisons.
Customer Reviews — YTD (Jan 1 – Jul 27, 2026)
B1 · Tchoupitoulas
4.5★ ▼ vs 4.6★
109 reviews (PY 142)
Food28.0 (n=86)
Service24.9 (n=12)
Experience25.1 (n=28)
Price30.2 (n=3)
⚠ 8 low-star (1–2★) reviews YTD
B2 · Algiers/Pelican
4.7★ ▼ vs 4.9★
140 reviews (PY 150)
Food31.5 (n=95)
Service23.7 (n=19)
Experience30.1 (n=37)
Pricen/a (n=0)
⚠ 6 low-star (1–2★) reviews YTD
B3 · Baton Rouge
4.6★ ▼ vs 4.7★
95 reviews (PY 103)
Food33.1 (n=60)
Service30.3 (n=24)
Experience31.8 (n=27)
Pricen/a (n=0)
⚠ 5 low-star (1–2★) reviews YTD
B4 · Bay St. Louis
3.8★ ▼ vs 4.3★
39 reviews (PY 59)
Food15.0 (n=40)
Service28.1 (n=10)
Experience50.4 (n=3)
Pricen/a (n=0)
⚠ 9 low-star (1–2★) reviews YTD
B5 · Huntsville New
4.4★ no PY
140 reviews YTD · opened 2026, no prior-year baseline
Food31.7 (n=105)
Service32.4 (n=20)
Experience38.4 (n=28)
Price42.3 (n=4)
⚠ 7 low-star (1–2★) reviews YTD
Category Sentiment Index by Location — YTD
Food / Service / Experience / Price (avg. sentiment score per mention, not a star scale)
Low-Star (1–2★) Reviews by Location — YTD
35 total flagged reviews across all locations
Customer Reviews — MTD (Jul 1 – Jul 27, 2026)
B1 · Tchoupitoulas
4.9★ ▲ vs 4.7★
11 reviews MTD (PY n=15, 4.7★)
Category breakdownn/a — insufficient volume
✓ 0 low-star reviews MTD
B2 · Algiers/Pelican
5.0★ ▲ vs 4.7★
10 reviews MTD (PY n=11, 4.7★)
Category breakdownn/a — insufficient volume
✓ 0 low-star reviews MTD
B3 · Baton Rouge
4.8★ ▲ vs 4.6★
6 reviews MTD (PY n=15, 4.6★)
Category breakdownn/a — insufficient volume
✓ 0 low-star reviews MTD
B4 · Bay St. Louis
3.5★ ▼ vs 4.4★
12 reviews MTD (PY n=8, 4.4★) · consistent with the YTD trend
Category breakdownn/a — insufficient volume
⚠ 3 low-star reviews MTD
B5 · Huntsville New
4.4★ n=18
18 reviews MTD · no prior-year baseline
Category breakdownn/a — insufficient volume
✓ 0 low-star reviews MTD
Category Sentiment Index by Location — MTD
Not shown — Jul 1–27 volume (6–18 reviews/location) still too thin for category breakdown
Low-Star (1–2★) Reviews by Location — MTD
3 total flagged reviews this month (all B4)
💡 Suggested Action Items — Reviews
1
B4Rating sits right at the 0.5★ flag threshold — worth an urgent look. YTD rating is 3.8★ (true PY 4.3★, -0.5pt, the largest drop of any location), with 9 low-star reviews YTD on volume of 39 reviews (vs. 59 PY). MTD is also soft (3.5★ on n=12, with 3 low-star reviews, well below its PY MTD of 4.4★). This pairs with the revenue softness flagged on the YTD financial tab — worth reading the newest low-star reviews directly to see if a common theme (wait times, staffing, menu changes) is emerging. Food sentiment at B4 (15.0, carried forward) is also the weakest category score of any location.
2
SYSTEMAll four mature locations remain down on YTD rating vs. true PY, and YTD low-star review count is 35 system-wide. Encouragingly, MTD tells a better story for B1-B3 and B5 — all four are running above their PY MTD baselines this month. Worth a quick read of the lowest-starred YTD reviews across locations to spot a shared theme rather than treating each location's dip as isolated.
3
SYSTEMMTD review volume has grown to 6–18 reviews per location, 27 days into July. B1 (4.9★), B2 (5.0★), and B3 (4.8★) are all comfortably above their PY MTD marks; B5 sits at 4.4★ on its largest MTD sample yet (n=18). Only B4's n=12 at 3.5★ is a concern, and it echoes the YTD trend.
4
B2Still the largest YTD point drop on rating among B1-B3 (-0.2, to 4.7★ vs PY 4.9★), though it remains the highest-rated mature location in absolute terms and its MTD read (5.0★) is strong. Worth keeping an eye on whether the YTD softness stabilizes.
5
SYSTEMToast and Marqii both came back fresh again this cycle (7/28/26); QuickBooks remains carried forward from the Jul 23, 2026 pull. Marqii's direct browser access (app.marqii.com, no connector needed) remains a reliable, repeatable path. QuickBooks reached the passkey/password verification gate again this run but couldn't clear it. See the YTD tab banner for detail.
📝 Weekly Insights & Notes
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